Contact

Get in touch.

Questions about Menlore, your account, or billing? Email us and a real person will get back to you, usually within one business day.

Email us menlore.app@gmail.com

For account or billing help, include the email you signed up with so we can find you faster.

Common questions

A few of the things trainers ask most. If yours is not here, email us above.

What devices does Menlore run on?

You sign up and run your business on the web at app.menlore.com from any browser, and there is a native iPhone app on the App Store for training on the go. The trainer console also works well in an iPad browser. Your account syncs across all of them. Native iPad and Android apps may follow based on demand.

Do my clients need to pay anything?

No. Menlore charges the trainer, not the client. Your clients download and use the app completely free.

When does billing start?

Your first client is free forever. When you add your 2nd client you move to a paid plan (founders get 3 months free, then 50% off for life). Your first invoice then has 14 days to pay. No separate free trial, your first client already is one.

How does billing work?

Currently billing is via bank transfer. Our team will reach out once you move to a paid plan, and your first invoice has 14 days to pay. Online card payments via Stripe are coming soon directly on this website.

Which pricing tier do I start on?

Your first client is free, forever. Intro covers 2 to 3 active clients, Starter covers 4 to 8, Pro covers 9 to 20, Elite covers 21 to 50, and Elite+ covers 51 and above. You only pay for the tier you are in, with no per-client fees on top.

Can I delete my account and data?

Yes. Go to Settings inside the app and tap Delete Account. This permanently removes all your data from our servers and cannot be undone.

Is my data secure?

Menlore is built on Supabase with row-level security on every table and TLS encryption in transit. We do not sell your data or your clients' data to third parties.