Privacy Policy

Last updated: 2026-05-09

This Privacy Policy explains how Menlore ("we", "us") collects, uses, and protects information when you use the Menlore app or website.

Who we are

Menlore is a software platform that helps personal trainers manage clients and helps clients track workouts and progress. Contact: menlore.app@gmail.com.

What we collect

We collect only what's needed to run the service:

• Account info - your email address and password, your name and (for trainers) your business name.
• Health & training data - your workout logs, body measurements (weight, waist, stomach), progress photos you upload, daily checklist responses, activity logs, and any nutrition or program information your trainer assigns to you. This is sensitive personal data and we treat it accordingly.
• Usage data - basic technical information your browser sends (IP address, device type, last sign-in time) and minimal in-app analytics so we can fix bugs.
• Payment status - for trainers paying for Menlore, we record whether your account is paid, pending, overdue, or free, and the date your current payment covers up to. We do not store credit card details - payment is handled directly via bank transfer for now.

We do not collect: precise location, contacts, advertising identifiers, or browsing history outside Menlore.

Why we collect it

• To provide the service (let you log in, save your data, sync across devices).
• To allow trainers to view their own clients' progress (only their own - never another trainer's clients).
• To identify and fix bugs.
• To process payments and keep tax records.

We never sell your data. We never share it with advertisers.

Where it's stored

Your data is stored on Supabase servers, currently in the Tokyo, Japan (ap-northeast-1) region. This is a cross-border transfer for users outside Japan. Supabase is a US-based provider with appropriate data protection commitments. We may move the database to a UAE region in the future for users in the Middle East - we will notify you if that happens.

Who can see your data

• You - full access to your own data via the app.
• Your trainer - if you are a client and accepted an invite from a trainer, that specific trainer can see your workout logs, body stats, and program data. They cannot see your password.
• Us (the Menlore team) - only as needed for support, debugging, or to comply with the law. We do not browse user data routinely.
• Nobody else.

How long we keep it

We keep your data for as long as your account is active. If you delete your account or ask us to, we delete your personal data within 30 days (some information may persist in encrypted backups for up to 90 days, after which it is permanently removed).

Your rights

Under the UAE Personal Data Protection Law and similar laws elsewhere, you have the right to:

• Access the personal data we hold about you.
• Correct any data that is wrong.
• Delete your data ("right to be forgotten").
• Withdraw consent at any time.
• Object to certain uses of your data.
• Receive a copy of your data in a portable format.

You can delete your account and personal data yourself at any time, directly in the app: open Settings → Delete Account. To exercise any other rights, email us at menlore.app@gmail.com. We respond within 30 days.

Cookies and local storage

Menlore uses your browser's localStorage and IndexedDB to keep your data available offline and to remember you between sessions. We do not use cookies for advertising or third-party tracking. Clearing your browser storage will sign you out and remove your offline cache, but your cloud data remains intact.

Children

Menlore is not intended for users under 18. By using Menlore you confirm that you are 18 or older.

Changes

We may update this policy as the service evolves. If we make material changes we'll notify you by email and require you to re-accept the updated policy on next sign-in.

Contact

Questions or requests: menlore.app@gmail.com.